Your Alarm Companies Virtual Assistant​

Twelve years in the Alarm Industry

We know all of your Central Stations

Knowing how to answer a call is a small part of the battle. Knowing the products and processes is what wins the war. Alarm Assistants can answer the Tier 1 Tech Support questions that come from your customers and speak with knowledge and know basic trouble shooting as well.
The Alarm Assistant

Central Station and Communication Partner Management

WorkHorse Service Company Solutions

Software powered by WorkHorse

When you sign up for the Alarm Assistant your account information is held with our partner WorkHorse. WorkHorse is a powerful ERP/CRM/RMR Tool designed for the alarm industry. All of your Central Station and Communication Provider Accounts are in one spot for your Assistant.

Inbound phone calls and TIER 1 TECH

All Employees are trained and certified with Alarm.com, SecureCom, Resideo , and WorkHorse Certificates.

The Alarm Assistant
The Alarm Assistant
The Alarm Assistant

Services

Alarm Assistants can answer the Tier 1 Tech Support questions that come from your customers and speak with knowledge and know basic trouble shooting as well.
The Alarm Assistant

Inbound phone calls and TIER 1 TECH

The Alarm Assistant

Support calls

Calls Answered
“My Alarm system is going off.”
“I need to put my system on test.”

The Alarm Assistant

Service and installs follow up QA calls

We know you don’t always have time to follow up after an installation or Service Call so let the Alarm Assistant do your follow up QA calls for you! We have QA questions all set and can add your new ones as requested.
Background Check-The Alarm Assistant

Background Checks

Background checks ensure safety, verify credentials, prevent fraud, protect reputation, and enhance hiring quality by confirming applicant histories.

US based Virtual Assistant

The Alarm Assistant
The Alarm Assistant

Onboarding

Success

The Alarm Assistant pricing

Tier 1

24 Hours Per Month*
$ 1,000
  •  

Tier 2

60 Hours Per Month*
$ 2,000
  •  
Most Popular

tier 3

100 Hours Per Month
$ 3,000
  •  

Call Answering Monday through Friday from 8am to 5pm EST

Why Alarm Assistant?

We know what it is like having your cell phone ring while you are in an attic working. We know the hardships of hiring and training employees. With Alarm Assistant we can answer your phones for you on day 1 and be able to speak with knowledge of your business and your processes.

The Alarm Assistant

Our Partners

Executive Management Consulting Firm
Your Single Point of Data Entry For Your Alarm Company

Companies we help

Contact us

Phone: 973-913-7335
Email: ryder@alarmassistant.com
Hours: Monday - Friday 8:00 am - 5:00 pm EST
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